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Google Rating

4.8

Based on 524 reviews

Recreation Unlimited

4.8

review us on See all reviews

Mark Pate

1712695987

Natalie was super helpful in choosing and planning our basketball goal installation. The installation was professional, painless and quick. I’d recommend them for any of your recreation equipment purchases.

Jeff Weisgerber

1712245339

Love my new shed! Very helpful sales people and friendly delivery and installation folks. Five stars!

Andrew Beall

1711116221

Recently purchased a new basketball goal from Recreation Unlimited and our family loves it. From the salesperson we met with Natalie Sage to our install team everyone was top notch.

Laura K

1710970779

My dad purchased a Goalrilla from Recreation Unlimited for us a Christmas gift. I paid $600+ to have Recreation Unlimited install it at our house. Some time in January, the backboard randomly shattered. I reached out to RU and they told me I needed to check with Goalrilla and not them. So I did. Goalrilla said it was covered under warranty and sent a replacement backboard. (It was back ordered so we had to wait a few months.) It arrived via freight and we made a plan to install but quickly realized we couldn’t handle this job safely with the equipment we have. I reached out to recreation unlimited to get a price on installing, they said they couldn’t take the old one off but could, for a price, install the new backboard after we found someone else to take the old one off. They referred me to service connection which quoted me $530 to provide that service. I find this situation ludicrous. Recreation Unlimited isn’t standing by their product they sell nor their installation of that product. The shattering was due to a defective product or possible bad installation - hard to say. In any case, it’s nothing we did. But between the $600+ initial installation and looking at another $800+ to get the new backboard on - I’m just appalled at the lack of customer service and lack of willingness to stand by their products and services. Avoid Recreation Unlimited. So far the only thing they’ve done is LIMIT our recreation and punish our wallets.

Scuba S

1709653203

Bought a saltwater spa and could not be happier. Delivery and setup team was great and they were very careful with the installation on our deck making sure not to scratch anything. Separate person then came to set up spa salt and chemicals and spent ample time with us answering any questions we had.

Vince Williams

1706997234

We just got a new Cal Spa hot tub from Rec Unlimited! Natalie could not have made the purchase experience any easier and our spa was delivered and installed earlier than expected! Brad came out and gave an incredible tutorial about our spa and how to use/test the chemicals to keep it top notch. He even recommended I record it so I can reference back which I do constantly. End to end a great company to buy from!

Fred Dufour

1706226050

Their pricing beat other in the market. The installation team do a very good job and on time as promised.

Matt McGregor

1705762285

I highly recommended buying your hot tub here because the service, advice and help is top notch! Special thanks to Brad Hooper for helping us get through the first year smoothly, with our Caldera salt walter Spa.

Samantha Jacobs

1705341902

I had a tremendous experience with Recreation Unlimited. Angela helped me pick out a hot tub that was right for me. She was so patient with all of my questions and gave me plenty of time and space to think it through. She pointed out things to consider I hadn't thought of, and just made the whole buying process easy and stress-free. Brad got the hot tub installed and setup and was an absolute champ as he gave me pointers and instruction in a literal snowstorm. He answered all of my questions and gave me a ton of great advice on hot tub ownership. I would recommend Recreation Unlimited to anyone and am so glad I purchased from them. Thank you!

Michael Horlbeck

1704931805

Super easy process. Installed a Goalrilla basketball pole/backboard with yard guard and bounce back net. Purchase was easy with no pressure - coordination for installation was seamless and they worked with me as I jumped thru HOA approval hoops. Actual install and follow up was perfect. 10/10 - will definitely go the them again for any follow on needs!

A D

1704651261

We’ve loved working with Recreation Unlimited. We’ve gone through them to get a playset, a hot tub, and our newest addition, a Goalrilla goal. The install was seamless, just as described. The customer service is great and I know I can trust the products they sell. Excited to use our new goal for many years to come.

Grant Kirsh

1703879760

Over the years we have purchased a play set, storage shed and basketball hoop from RU. They have always done an amazing job! HIGHLY RECOMMEND!

Stephanie Metz

1703194843

New shed built and delivered is of great quality and good price Love the potting shed greenhouse look forward to spending many years in my garden.

Tim Hicks

1703172169

Top notch company w top notch employees. Very professional in all aspects and very responsive.

Erika Allen

1702072170

Had a great experience getting our hot from the order to the delivery.

Timothy Plummer

1702061260

Had a wonderful experience from beginning to end. Natalie was kind, patient, and knowledgeable. Value was great, and installation crew was top notch. I highly recommend!'

Ty Smith

1701953088

As a child I always wanted an adjustable bball goal - the dream has now been realized! We ordered the CV60 Goalrilla on the early Black Friday sale 2023 from the Noblesville location from Recreation Unlimited - saving over $700 on the product and receiving a pole pad, base pad and backboard pad as part of the promotion. Jackie was great to work with and my 6yo son got to go nuts on all the playground equipment in store while I worked out the details. The ordering, location services, prep work and install were all FLAWLESS. In an age where customer service if deteriorating at a rapid pace, this experience was incredible. Communication was precise via email and text. The install crew of (2) was punctual, kind and professional - zero issues. Finished product is great and the neighborhood kids (and adults) are loving it. If you're on the fence with buying from RU - do it - you'll have a wonderful experience!

sarah lamb

1700402839

LOVE my potting shed. Sheila and all the staff did a great job getting this done! I was truly amazed that the installers were able to move an already built 10 x 16 shed navigating several obstacles and so were many of my neighbors. Having a DEDICATED does not happen often enough in today environment. This is a dream come true. Thank you very much Recreations Unlimited.PS: this photo does not show shed after they touched up the paint

Brooke DeRam

1698355058

Ordering and install was a breeze!

Julie Timke

1696363442

They were very helpful in selecting the model I wanted and very efficient in getting it installed. The quick turn-around and professional handling and installation made the experience 5 Star!

Lissa Smith

1695339356

We had a great experience purchasing a Caldera spa from Recreation Unlimited. Natalie was helpful with choosing the best model for us and keeping us updated throughout the process, Mike went above-and-beyond with scheduling (and then rescheduling - our fault) the delivery, and Brad was extremely knowledgable getting us up-and-running and sharing tips to keep our spa running well. Overall a wonderful experience and we are loving our new backyard vacation spot :)

Rachel Stark-Mason

1694444816

We love our new wood playset from Recreation Unlimited! From start to finish, everything was smooth and easy. Our kids had a great time picking it out in store from an awesome selection, and I appreciated the help in customizing our set to fit our vision. I was also pleasantly surprised with how quickly Recreation Unlimited was able to schedule the install! The team installing did an excellent job as well. All around great communication and great service!

Heidi Straub

1694307389

We have purchased a number of items from Recreation Unlimited over the last 10 years, including a Springfree Trampoline and a basketball goal. We used them for the initial install, as well as the relocation when we modified the driveway and needed to move the goal. The company has always been excellent to work with.Most recently, we had to replace our trampoline and the staff at Recreation Unlimited was so helpful and supportive as we worked with the manufacturer during the process. The staff has continued to earn our trust and loyalty.

Mitchell McCall

1692917410

Seamless process from start to finish! Jackie was an excellent salesperson - not pushy, but helpful! I got the basketball goal I wanted, all confirmations and invoices handled via email, and could not be happier with our purchase. The installation team was a pleasure to work with - installing the goal’s base/anchor in concrete, then returning exactly one week later to setup the finished product and ensure it was perfect!

Risa Davidson

1691973553

Excellent communication, great product… super friendly and knowledgeable on the product! We did an inground basketball goal! Delivery, install, set up all fantastic.

Robert Clement

1691927414

Natalie at Recreation Unlimited was amazing! She walked us through the building of our shed from beginning to end! The shed was completed and delivered in about 10 days! The team delivering were polite and professional! They made sure the shed was set where I wanted it and leveled! I highly recommend Recreation Unlimited!

Vicki Grant

1691809003

Jim Tulledge

1691761696

I’m very happy with my new shed from Recreation Unlimited. Jackie assisted me with shed size and options, Brad advised me as to the best shed foundation and Reuben was expert at final delivery and placement. The well crafted shed is a wonderful addition to my home and property. All around, this has been a great experience.

Zachary Taylor

1691666827

Sheila in sales is awesome, she covered all my questions and concerns. Unfortunately I didn't purchase a hot tub from them but had a good experience while looking. They allow wet testing unlike other dealers within the area. If I lived closer I would of probably bought from them, take care!

Tim Walker

1691182533

Jackie made purchasing our hot tub a pleasurable experience. Knowledgeable, easy to work with, and provided just the right amount of time and space to make an informed decision. The delivery and setup process was quick and painless. Wouldn’t hesitate to recommend.

Lindsey Spoonmore

1689190403

We had a wonderful experience with Recreation Unlimited! Superb customer service throughout the whole process, from order to install, and even follow-up after installation. Highly recommend!

Robert Brasseur

1688765238

I bought a hot tub from them online. They shipped it from Indiana to Michigan. The water wouldn't clear up after filling it. It was cloudy no matter what I did, what chemicals I used, what filtration mode I had it on (regular, UVC, ozonator). After about ten days, I emptied it and refilled it. Same problem. I had been in close contact with Rec unlimited the entire time. They were extremely patient with me and assisted me at every step. Kaitlyn was especially helpful. I must have sent her 50 emails over the course of a month! In any case, between the two of us, we determined that the filter pump wasn't working in my control box. They graciously agreed to replace it and even set up shipping so that the new control box came on the same day I returned from vacation. I hooked up the new control box and the water has been crystal clear ever since. So it was just a bad pump and Rec Unlimited was eager to make it right. Thank you Kaitlyn and Courtney and everyone else there who helped along the way!! I would recommend them and their products to anyone!

Josiah Denny

1688679227

John Wallen

1688649666

Purchased a Goalrilla basketball hoop and installation from Recreation Unlimited. Communication and process was flawless. Within 10 days of purchase, the hoop was up and being used by the entire family. Could not have asked for a better experience.

Allison Clark

1688600161

Really enjoyed our experience shopping for a hot tub! Compared multiple models, asked tons of questions as spa amateurs, and even took a private test soak. Angela was very informative but never pushy or salesy! Install was a breeze, and we have since ordered additional chemicals by mail, which came very fast. Thank you!

Zach Szmara

1688238390

Recreation Unlimited did an exceptional job. I valued the fact that I didn't have to worry about anything because they had it all taken care of. The install team was amazing to work with - very kind and thorough. They took care of literally everything - they called to make sure the dig site was marked, they showed up exactly when they said they would to prep the site (dig the hole, mix the concrete, get the foundation anchor installed) and showed up the next time to fully build and install the hoop. I'm extremely satisfied with each phase of the process - their sales team, their customer service, their installers - they are all exceptional. I highly recommend utilizing their services and look forward to utilizing them again when we install our next hoop to make our full court.

Chad Musselman

1686413000

Great products, prices and great service. I bought a Goalrilla basketball hoop from them and it was quite a bit less than the manufacturer's website. I initially was not going to have them perform the install but glad I did. It was super easy and they did a great job. No complaints whatsoever.

Nicole

1686257100

We purchased The World's Safest Spring Free Trampoline from Recreational Unlimited and we love it! We bounce, jump, do tricks and exercise on it every day!! We also purchased a hot tub a few years ago from Recreational Unlimited, which we also love and daily enjoy! The customer service is always amazing from the people you speak with on the phone, the office/support staff, to the installers! Everyone at Recreation Unlimited is very kind, courteous and knowledgeable! They answered all of our questions and we truly appreciate them for all that they do for so many!

Nicole Frick

1685975230

Johnson Jeff

1685197858

Great product and great service.

Dolson Family

1685016676

We purchased a Goalrilla Goal from Receation Unlimited. The sales and installation process was very easy and smooth. We love our new basketball goal.

Zeric Bardwell

1684539503

Dusty Sarazan

1684524265

We recently purchased a Woodplay 6' Outback playset with the Combo 2 option for swings. She showroom and sales experience was excellent. It was great to be able to have our 3 grandchildren try out the equipment at the store. We were lucky that they had a cancellation and we were able to get it delivered and installed very quickly. The two installers were clearly very experienced and pleasant to deal with. The grandchildren love it!

Doug Davis

1683897685

Love our new basketball hoop from Recreation Unlimited. The whole process was smooth. Everything happened on-time and exceeded our expectations!

David Kings

1683753533

Great experience. Fantastic people

Brandon Milster

1682719117

These guys do a great job! Very timely and professional! Products are great. Couldn’t be happier with the results. We have done playsets and basketball hoops. No complaints!

Jeff lowell

1681578640

Very easy process. Went into show room, checked out a few different options. Had a sale going on, didn’t buy first day. They followed up, letting me know the sale was ending. Made my purchase. Text messages for scheduling was super easy. Hoop was installed in about 2 weeks from purchase. Highly recommend for a simple transaction.

Greg Hokanson

1680534793

Recreation Unlimited installed a new Goalrilla basketball goal at our home. The process was outstanding from the beginning to the end. The sales team, scheduling team, and the installers were all friendly and easy to work with. Turnaround time was quick and we had plenty of notice for the install windows. The new goal looks great. I couldn't ask for a better experience.

Matt Witham

1680368496

Had a great experience from start to finish with purchasing and installing our hot tub. Jackie was extremely helpful and patient. The install team was great! Definitely would recommend Recreation Unlimited.

Jessica Jaworski

1680026751

We got a playset from them during a sale and got free installation. The guys had it put up within hours and it looks great plus the kids love it! Chose them for quality and warranty plus we felt it would grow with our kids for longer. They answered all of our questions while we were thinking it over as well. Overall happy with our purchase and experience!