Tues-Sat 10am - 6pm EST | Sun-Mon: Closed

(317) 773-3545

Login

0 items

Playsets
- - - Woodplay Playsets
    - Swing Kingdom Playsets
  - - Add-ons & More
  - - Anything is possible with Woodplay!
      Shop Woodplay
  - - NEW: Fun & exciting swings from Reedworm
      Shop Reedworm
Spas & Hot Tubs
Basketball Goals
- - - Take your game to the next level
      Shop Goalrilla
  - - Out of daylight? No problem
      See the LED Hooplight
Trampolines
- - - Springfree Trampolines
  - - Springfree Accessories
  - - Fitness meets fun with Springfree
      Shop Trampolines
  - - Complete your trampoline setup
      Shop Accessories
Outdoor Structures
- - - Shop By Product Type
  - - Virtual Builders
      - 3D Shed Builder
  - - Shed Resources
  - - Make that dream backyard a reality
      Shop Sheds
Patio Furniture
Display Products
- - - Displays By Product Type
  - - Displays By Location
  - - Get the home court advantage
      Basketball Goal Displays
  - - Quality products, minimal lead times
      Outdoor Structure Displays
Specials
Clearance
Gift Cards
Call Us: (317) 773-3545
Mon: Closed
Tues-Sat: 10a-6p EST
Sun: Closed
Services
Blog
Contact & Locations

(317) 773-3545

0

Playsets
- - - Woodplay Playsets
    - Swing Kingdom Playsets
  - - Add-ons & More
  - - Anything is possible with Woodplay!
      Shop Woodplay
  - - NEW: Fun & exciting swings from Reedworm
      Shop Reedworm
Spas & Hot Tubs
Basketball Goals
- - - Take your game to the next level
      Shop Goalrilla
  - - Out of daylight? No problem
      See the LED Hooplight
Trampolines
- - - Springfree Trampolines
  - - Springfree Accessories
  - - Fitness meets fun with Springfree
      Shop Trampolines
  - - Complete your trampoline setup
      Shop Accessories
Outdoor Structures
- - - Shop By Product Type
  - - Virtual Builders
      - 3D Shed Builder
  - - Shed Resources
  - - Make that dream backyard a reality
      Shop Sheds
Patio Furniture
Display Products
- - - Displays By Product Type
  - - Displays By Location
  - - Get the home court advantage
      Basketball Goal Displays
  - - Quality products, minimal lead times
      Outdoor Structure Displays
Specials
Clearance
Gift Cards
Call Us: (317) 773-3545
Mon: Closed
Tues-Sat: 10a-6p EST
Sun: Closed
Services
Blog
Contact & Locations

Free Shipping On Orders Over $40!*

Swing Kingdom Playset Design Center

Stay in the Know

Sign up for sale alerts so you never miss out on our best deals!

Email Address

Please enter a valid email address.

Sign Me Up!

Thanks for subscribing! You're all set to stay up-to-date on our latest sales.

Something went wrong. Please check your entries and try again.

HOW YOU CAN REACH US

(317) 773-3545

15150 Herriman Blvd.
Noblesville, IN 46060

Get in Touch

ADDITIONAL RESOURCES

Warranty, Services, and Returns

Shipping Policy

Wells Fargo Financing

Book A Hot Tub Test Drive

Check Gift Card Balance

PRODUCTS

ABOUT US

Under the same ownership in the Indianapolis area for over 25 years, Recreation Unlimited has become a trusted provider of everything you need to make the most of your outdoor living space.

Google Rating

4.7

Based on 481 reviews

Recreation Unlimited

4.7

Lindsey Sharp

20:39 11 Mar 23

We ordered a playset for our daughter through recreation unlimited. We were very pleased with the delivery and installation. The playset is very high quality and looks beautiful in our backyard.

Jennifer Gause

15:48 20 Jan 23

From Jackie, to Brad at install-all experiences have been fantastic!Highly recommend!

Mike Brunette

19:08 30 Dec 22

It's been 15 days since USPS confirmed they received my returned item (a week after ordered, within their return policy) and representative, Alicia has twice ignored my refund request.I ordered via Amazon then returned a Hot Spring Spas Freshwater Ag+ Continuous Silver Ion Sanitizer - 2 Pack because it arrived with no packaging, though it was advertised as new w/ photo in packaging. Alicia claimed, "they buy in large quantities so Hot Springs doesn't package them." At best, these were repackaged in manilla envelopes from a bulk box labeled, "not for individual sale." At worst, they "fell off the bed of a truck and repackaged for sale," or they're used, rendering them ineffective.DO NOT ORDER FROM THIS COMPANY. Let this be another reminder that the family owned small business isn't always honorable.

Matt Mann

15:02 23 Dec 22

When I purchased my hot tub the sales rep told me I would need a dedicated 20amp run and a 20amp outlet. I purchased a 20amp outlet and installed it myself, only to find out, it was unnecessary. The installation tech told me that the hot tub plugs into a standard 15amp plug and draws 13amps. He said the salesperson was wrong.My home is a new build home with a standard concrete patio. Every concrete patio I've ever seen has a tiny amount of slope in it to shed water. The install people told me they knew that and would shim the tub. They did not do this. The slope is very small, however once the tub was full, you could tell it was an issue because one side of the tub was higher in water than the other, and the water was falling away from the filter and pump side. This will create an issue as water levels fall during normal operation.I reached out to Recreation Unlimited and spoke to my salesperson and they deferred me to the voicemail of the service department. I was astonished when the next day, instead of a call back, I received a text message that said this was not their problem and to contact the builder of the home! After spending almost $7,000, I couldn't even receive the dignity of a phone call to talk about the problem. All I wanted to know was if:A) they would come back out and shim the tub orB) if they would give me some tips on how to do it myself w/o hurting the tub or having to drain it completely to do it. They would have known this if they would have called me vs. text me.Overall, I am very disappointed in the lack of knowledge of not only the tub itself, but the electrical hookups needed and the installation "dump and go" of the delivery people.I will say, the actual tech that came out and plugged the unit in and went over the unit was very helpful and I have no complaints, in fact, he confirmed many of the issues I mentioned above were due to the lack of knowledge of the other people involved.Instead of it being my responsibility to call back in over and over to talk to customer service about shimming options for the tub, I hope this review leaves future buyers the awareness that they need to do their own research upfront because once installed, Recreation unlimited will wash their hands of your concerns via text message.If someone is interested in changing my experience with this, my contact information is on file at your office.Matt

James Gugert

14:11 16 Dec 22

Great experience start to finish! The sales team was very helpful and patient as we made our final decisions. (we worked mainly with Sheila) The delivery team did an excellent job working around our in-progress construction work and working through inclement weather.Brad Looper was the ABSOLUTE BEST!!! Brad did the final setup of our hot tub. Brad has an incredible amount of knowledge and experience with how to maintain a hot tub. Brad spent 42 minutes!!! giving a tutorial of maintenance, chemicals, and next steps. His tutorial was extremely well organized and thought out. He took the time to answer all of our questions and leave us feeling confident in our next steps for maintenance.We would not hesitate to buy from Recreation Unlimited in the future!

A R

03:11 05 Dec 22

Brad has been invaluable in teaching me the art of balancing hot tub chemicals. Give this man a raise already! Rec unlimited is blessed to have him.

Kyle Myers

01:24 01 Dec 22

We had a fantastic experience and our boys love their new basketball goal. The installation team were prompt, friendly, and did a great job. I highly recommend Recreation Unlimited to anyone interested in purchasing a new goal (or a hot tub/spa)!

Evelyn Harris

23:28 23 Nov 22

I was looking for a shed and had been pricing them. I went to Recreation Unlimited just to look and compare prices. They had what I needed at a price that I liked. Said it would be delivered in two weeks. Then they called on Monday and said they could deliver it in an hour. Made me very happy!! Didn't have to wait and the guy that delivered the shed was very nice. They did a great job! I am very pleased with Recreation Unlimited.

Mia Merrick

18:58 08 Nov 22

We just purchased our second hot tub from Recreation Unlimited! We didn’t bring the last one with us when we moved, and wanted a bigger one this time anyway.Service was GREAT, from the sales team to the delivery team!!! Everyone was so helpful, friendly, and courteous!!!If we ever need another one or know anyone who wants to purchase a new hot tub, Recreation Unlimited is where we will refer everyone!!! *****

Devin Reed

15:05 20 Oct 22

We purchased a playset with the mulch package for our toddler son. Kaitlyn was phenomenal to work with and installation was fast! We only waited a week until they were able to install our playset and the men who installed it were quick and efficient and it was put together perfectly - very sturdy. The mulch package looks fantastic. The playset has been a wonderful addition to our backyard.

Scottie B

20:06 18 Oct 22

Tony Derrickson

20:32 11 Oct 22

Everything to do with our hot tub purchase from Recreation Unlimited was great. Good communication, quick scheduling and very efficient install. Kaitlyn was wonderful to work with through the whole process.

Vikki Crawford

03:12 07 Oct 22

Best purchase I have ever made! Loving my hot tub! The products and service at Recreation Unlimited is exceptional! Sheila made the process easy and is very knowledgeable about the products. I will always recommend this company! Thank you for this great experience!

Martin Flaherty

03:05 06 Oct 22

Very helpful and friendly people. Very patient through all the questions. And they have a great selection of sheds, and nearly tiny home ready buildings. Still best place around to look for sheds and play equipment for children.

4FordFamily

21:30 05 Oct 22

Great price, process, products. Couldn’t be happier. Thanks all!

Sarah Lacey

18:48 05 Oct 22

Highly recommend Angela at RU, she was so kind, educated us, not pushy and got us a great deal. Will definitely use RU again. We love our hot tub- set up was SO easy!

Nichole LePage

11:42 02 Oct 22

I enjoyed working with Recreation Unlimited to build a custom play-set for my daughter. Our customer experience advisor Shelia spent a lot of time with us in person answering all of our questions and was prompt to answer any follow-up questions I had by email.The team that installed the set was fast and knowledgable. Overall a wonderful experience, will definitely be returning to Recreation Unlimited for future outdoor shopping.

Rob Shaw

13:17 22 Sep 22

Purchase and installation was smooth and easy. Installation is solid and we're loving our new hoop! Would recommend Recreation Unlimited to anyone looking to have a new hoop installed.

Jennifer Brown

18:20 16 Sep 22

Written by my husband because his review won’t post.. see below. Don’t let the positive reviews fool you, they are the exception not the rule!Buyer beware: you may think you are getting the best price, but they aren’t adding the same components to their packages as competitors or standard per manufacturer and when you realize it, it’s too late and you will be charged extra for the install. Don’t even try to price match , they will allow it but then overcharge you somewhere else to make up for it.An Example: Outback 6’ combo 4 does not include bubble panel like in pics from competitors or the manufacturer website. Also the competition charges $449 for bubble panel and they charge $749 (see site below) (they will honor it but then charge you for something else extra). I recommend buying from competitor and hiring a reasonable and good contractor to install it, whether it’s a hot tub or play set, you will not regret finding somebody else to purchase from, install, and/or service the warranty.Also buyer beware #2: post installation, YOU are nothing to them but merely a quick buck. No customer service… the GM? Nope don’t even bother with them. They don’t follow up and they don’t care unless they can bill you extra for omitting info about your original purchase. They don’t want to hear your issue nor do they want to be reasonable, they are too busybody . Example: we assumed the bubble panel was included but post installation we learned it wasn’t. We assumed it was included because we upgraded sets 2 times just to have it. We even told Sheila, our sales person, that we want it.. but nope. Not included we learned post installation so We called and added it and a couple other items BUT not without being accused of accusing them of being misleading… the vindictive GM, I can’t be the first one who thinks so. We never said that!! We said we believed it was included and we want to reach an agreement where we can meet in the middle, a very reasonable request like not charge anymore in install or cut the cost down because we are adding more items and are going to be returning customers, but that doesn’t matter if Alicia, the GM woke up on the wrong side of the bed that morning.When I spoke with my sales person post installation I agreed to around $5-600 in additional charges to get the bubble panel on our set and change couple things but Instead they want to charge an additional $299 to install. It’s not reasonable after we already paid $800+ just in install costs. (We originally we’re quoted 490 then it went up to 800 when upgrading. Because of the missing bubble panel it would add another $299 for a grand total of $1100+ for just install costs. The competitor below, although be it in another state so it’s a moot point charges $300 for entire set. This is unfriendly and disappointing even in this inflationary environment during summer of 2022, but don’t mention it! Otherwise they will hurt ur mood by responding with a vindictive undertone and condescending Attitude “did you just want us to do the work for free??” but don’t question it, We asked the GM to work with us and at least meet in the middle as our sales lady made it seem like it was an unnecessary charge “I even asked Alicia , the GM and she said leave it on” is what Sheila, our salesperson said when we inquired about the additional charges, referring to the additional install fee. Instead I’m made to feel silly for even asking to at least come to an understanding in order to continue our business relationship in the future.

Courtney Crawley Sr.

16:01 14 Sep 22

This process was Great and Extremely easy to complete. I contacted them because a great friend purchased from them ant told me how great the experience was. He gave me Jackie's # and when I called she answered and I immediately knew from the beginning of our conversation that she was extremely happy to help. She walked me through the process and explained everything that would happen and I purchased a basketball goal. She helped me get set up to get the foundation for the goal and told me not to hesitate contacting her with any questions. I emailed her on several occasions with minor questions and she always responded within an hour with the information that I requested. The goal went up and my son had the biggest smile on his face when he saw it and that's what it's all about. This was a GREAT experience and will definitely be sending anyone that I know in the market for their products to them.Thank You Again,The Crawley's

James Dumin

10:12 09 Sep 22

I had a problem with a product I bought from Recreation Unlimited and it appears that do not back up their products that they r selling. Instead of dealing w the problem they hand it off to the Manufacture to deal with. I told Courtney several times I bought the product off of Recreation Unlimited and not off the Manufacture. She told me her hands where tied and this is what she has to go through. Do I want to speak to the GM cause She is aware of the problem and I said yes of course. Right into voice mail it way several times!!!! I do not recommend this company nor will I ever buy anything again from this company!!! Do yourself a favor and past this company up!!!!

Mike Jones

22:08 07 Sep 22

Great Service

Gabriel Krause

19:07 25 Aug 22

5-star experience all around for our new hot tub. From sales with Sheila to the delivery crew and especially Brad, our setup specialist. He took extra time to make sure everything was right on the install and was very thorough in his explanations of maintenance and features. Plan to buy a playset next spring from Rec. Unlimited!

Ryan Matthews

15:51 22 Aug 22

Our family is loving our new basketball goal. Everything went smoothly and the kids will enjoy it for years to come. Thanks!

Robert Waggoner

15:50 20 Aug 22

Rachel McNicholas

12:31 17 Aug 22

Rolink Haus Mobile Detailing

20:22 04 Aug 22

Great place to buy a hot tub. Very knowledgeable. Excellent customer service. Best in town 😊

Ryan McBride

19:10 04 Aug 22

We had a new goal installed and couldn't be happier with the customer service, follow through, and communication from the team.

Jared Unseld

23:16 21 Jul 22

My family and I recently purchased our first hot tub and had an amazing experience! We worked with Kaitlyn the whole time and her customer service was top notch! We had our kids with us each time we visited and she was extremely patient with us since our kids love running around and being kids. She was extremely responsive to e-mails and helped us through last minute changes we wanted to do. I would highly recommend anyone to work with her!

Cindy Sharer

18:21 18 Jul 22

Ken Cottle

03:04 10 Jul 22

Ryan Oakley

00:25 10 Jul 22

We purchased a Cal spa. The sales person was excellent and very helpful. The delivery team was very good and helped us get everything running. The spa is great and we use it every night.

Hillary Dennis

17:58 09 Jul 22

Excellent customer service!

J N

17:10 09 Jul 22

Angela Portteus

13:21 03 Jul 22

Jon Zatkulak

20:46 29 Jun 22

All went as I was told it would go. Quick and accurate installation; great communication.

Abigail T. Rom

15:53 11 Jun 22

Erin Burkett

18:53 10 Jun 22

Friendly, helpful staff!

13:05 10 Jun 22

14:03 09 Jun 22

15:44 08 Jun 22

16:24 28 May 22

17:18 18 May 22

Avoid at all costs! The owner refused to cover property damage!I had a fairly positive experience up until I had to have my new hot tub serviced due to a few installation hiccups. My hot tub is recessed below my deck so I have a removable framing around it. In order to service the hot tub, the framing must be removed, along with the hot tub's front panel. Unfortunately, their repair tech Theo left us with two deep gouges in our brand new composite deck when he mishandled the framing.The day before the incident, the carpenter building my deck did an inspection of his progress with me and my wife. We combed it over and found no reason for concern. About twelve hours after he left, the next person on our deck was Theo, Recreation Unlimited's hot tub repair technician. I knew he was here because I heard a loud bang. I believe this is when he dropped the framing, which weighs 80+ lbs and has sharp metal reinforcing beams on the underside. I immediately went outside to check to see if everything was okay. Concerned about damage, I returned shortly after he left. It was immediately apparent: we were left with two fresh, deep gouges in one of our PVC composite deck boards.After several email exchanges with Recreation Unlimited's service department, we were asked to provide a quote for repair. Our builder explained that due to the fact that our boards are clipped in like tongue and groove flooring, it would require a two man crew two full working days to remove every board until they reached the damaged board. It's labor intensive. His estimate came out to be $1200 ($250 in materials, $950 in labor). The payment was to be made directly from one company to another, so I had nothing to gain.Alicia, their service manager, quickly responded that our contractor's estimate was "unreasonable" and declined coverage. At my request, this issue was escalated to the owner, Carey Riley, who stated that I needed to prove that Theo damaged my deck otherwise her decision was final. Well, this is a tricky thing to prove. A security camera wouldn't pick up on the gouges; I would have needed high resolution slow motion video or something crazy like that. After some consideration, I responded with what I believed was a reasonable offer: a signed statement from me, my wife, and our contractor (who represents a multi-million dollar company) stating that the gouges were not present prior to Theo's arrival. I added, "Since you're the one asking, do you have any other ideas for how I can prove this to you?". She replied with, "... there is no way to provide proof of something that did not happen. No., I am sorry a signed statement will not make a difference. I am sorry but my decision is final."So, there we have it. No matter what amount of proof I could provide, Recreation Unlimited was never willing to repair my property damage. Consider their service department's work "AT YOUR OWN RISK" or better yet, take your business elsewhere!Find a company who stands behind their work and treats your home like their own.

Ashley Koldus

01:31 15 May 22

wonderful cant wait to have the hot-tub in our backyard

Heath Tetrault

14:11 10 May 22

Bought a basketball goal from RU. The process was painless and organized. They called ahead to let us know when they would be there. No complaints.

Justin Vanecko

17:31 05 May 22

Kevin Kalstad

16:52 28 Apr 22

Sheila was fabulous during the sale. Mike in scheduling, and the team that brought out the spa were all excellent as well. So great to have such a great business right here in Noblesville, IN. 5 Stars! Well done, and thank you all.

sikh5 family

21:43 16 Apr 22

We bought a playground just two years ago and they installed it. Within two years, strong winds knocked it over. All the other playgrounds and outdoor equipment in our neighborhood stood strong. It’s embarrassing. We called to ask for help if anyone could come assess and Recs gave us the number to a demolition coordinating service. The winds weren’t even that strong. I was really disappointed when we called about it being blown over how nobody really tried to figure out what went wrong and told us sorry about your luck.

Angie Hoogensen

19:41 13 Apr 22

We love the Stiles Bros. library we purchased from Recreation Unlimited! Linzi was great to work with and was very accommodating with us, as out-of-state customers.

Matt Troyer

12:51 09 Apr 22

Great service and timing to get a Goalrilla installed! Easy process and we love our hoop!

michael mcmann

12:43 31 Mar 22

Being a disabled veteran with back and joint issues, I had always wanted a hot tub. Finally decided to take the "plunge" and went to Recreation Unlimited. Jackie in sales was kind, professional, easy to work with and helped us find the perfect fit. Mike in the installation area sent out Brad and Josh to set it up exactly the way we wanted it. Now, I can absolutely say, this is the single best purchase I have ever made. Highly recommend both the spa itself (caldera) and the staff. Will continue to use their services for life.

Josiah Fuller

22:24 17 Mar 22

Great experience all the way through! Talking to them on the phone they advised me on specials they were running and when they would expire. Installation was scheduled through text messages which I love! The installation process was smooth and they were even able to do it ahead of the projected date. The product is excellent too!!! We ordered a Goalrilla basketball goal and they gave us a free basketball to go with it! Very satisfied customer.

Russell Terito

20:01 07 Mar 22

HiI recently ordered a freshwater salt system cartridge set from recreation unlimited. The delivery company lost my package. I contacted them and recreation unlimited.The next day I received an email from Nicole Whitaker stating that she had contacted the carrier and confirmed it was lost. She also stated a replacement part would be sent out same day.This is outstanding service from rec unlimited. Prompt courteous! I would def recommend and purchase from them again. Thank you.Russ Terito

douglascarey

20:13 03 Feb 22

Great service and great hot tub! It was so difficult to find much selection in 2021, but we found the perfect hot tub at Recreation Unlimited. It was also priced very fairly and we even received a nice discount after picking a duck from several floating plastic ducks that had various discounts on the bottom. It was a fun thing for my kids and our hot tub is better than we could have hoped. We LOVE the built-in blue tooth speakers too!

Michelle Lam

17:11 03 Feb 22

Surprised our son for his birthday with a goal. Great customer service and set up with them was easy. Good communication. No issues.

Heather Dietzer

22:58 04 Jan 22

We are so thrilled with our new hot tub. From the knowledgeable staff selling on the floor, to the friendly office staff to the install guys. I have zero complaints. I would recommend my friends to go through recreation unlimited!

Deb Morgan

17:05 30 Nov 21

Always wanted a gazebo and found a display gazebo at recreation unlimited. It was exactly the right size and looks great in my backyard.

Jenna Jarecki

19:55 29 Nov 21

Steve Castle

02:11 13 Nov 21

We recently purchased our new yard shed from Recreation Unlimited, and from start to finish it was a great experience. We had a section of fence removed, a gravel base put down the shed delivered and the fence replaced. The folks from RU kept us informed every step of the way. And they were great to work with. Bottom line, we are very satisfied and we love our new shed. And a special shout out to Linzi our sales rep. She did a great job!

Doug Preece

18:49 10 Oct 21

Great price and quick delivery and set up. Loved their service!

Certified_ Thomas

17:48 04 Oct 21

Great customer service, fast and efficient! They were very informative throughout the entire process.

Don Feeney

18:12 30 Sep 21

Purchased a play set last year and basketball goal this year from Rec Unlimited. Super happy with both products and the service for both. Showed up on the scheduled date and knocked out installation for both products on time and without leaving a big mess behind. Definitely recommend this company.

Jennifer Longman

02:07 13 Sep 21

Excellent experience with Recreation Unlimited. Linzi was so great at communicating with us and the service was great. We are very happy with the end product. The basketball goal looks great!

Chris Vargo

22:48 11 Sep 21

Charlie Clarke

22:20 29 Aug 21

We've had a fantastic experience working w/ Recreation Unlimited.! Our hot tub was ready ahead of schedule! The installers arrived first thing in the morning. Very professional. Spent extra time to make sure landscaping wasn't disturbed. Setup and training were also outstanding. Very happy customer.

Curtis Havron

10:52 19 Jul 21

Jason Brooks

13:11 18 Jul 21

Great job, very pleased!

Pam Walters

00:02 18 Jul 21

Delivered on time, as ordered & promised. Nice Job

Dan OBrien

21:35 17 Jul 21

We looked at their sheds and had a hard time deciding which style to buy. Linzi, our salesperson, was patient with us and we ended up buying a display model which saved us quite a bit of money.

Viral Patel

23:11 08 Jul 21

Ask for Roger for installation ... otherwise avoid their installation services.

Ashlin D Hadden

17:13 07 Jul 21

Do NOT purchase anything from Recreation Unlimited these crooks! I worked with Linzi Jones and Alicia Schilke (The GM) and they are incompetent liars. I purchased a play set and playhouse for over $12,000, I ordered the same thing that was on the floor and what came was totally the wrong set. I ordered the 6 foot version and they sent me the 4 foot version. I have tried to get them to fix the situation and they are unwilling to accept fault. You would think for $12k they could fix their mistake. DO NOT buy from these snakes!!

Christopher Van

11:58 10 Jun 21

The guys who came out were very professional and quick. My son hasn't stopped playing on it and keep lowering it to 9ft so he can dunk, lol. Great job guys and if we move we will be taking this goal with us.

Danielle Insalaco

19:24 09 Jun 21

This is laughable in my experience. "Our friendly and knowledgeable team members are dedicated to your satisfaction." I received no satisfaction for a faulty product that was put together and after first use cracked. Company made it impossible for a return/refund said follow up with warranty from company even though I refuse to trial another product from the company. Women did everything in her power to not allow a refund. Said item must be unopened and unassembled. Also have to pay for Return shipping to send item back plus they would subtract shipping cost from my original amount paid.Do not buy from this company total scammers to consumers.

Mark Ticen

13:35 08 Jun 21

We had a great experience with Recreation Unlimited. Professional from start to finish. The sales staff laid out the process of getting our Hot Tub. The delivery team was there on time and was professional. Got it installed in no time and the gentleman explained in easy terms how to maintain it. I would recommend buying from Recreation Unlimited.

Brian Romesburg

19:35 29 May 21

Not the best place, not the best prices, and there was a dead roach in one of the hot tubs. The only upside to this place was that they didn't have a high-pressure sales person hounding you.

Sandra Combs

15:52 12 May 21

Thank you for the great customer service and beautiful pavilion!!! We love it.

Denise Lyons

13:17 10 May 21

I recently purchased the potting shed from Recreation Unlimited. My experience with them was great. From the moment I walked through the door to the shed being placed in my yard, the team at Recreation Unlimited answered questions and provided information I needed. The shed itself is very well built and I couldn't be happier with my purchase. I highly recommend!

23:54 08 May 21

00:39 24 Apr 21

20:26 21 Apr 21

13:37 21 Apr 21

Great experience here. Jackie was wonderful. She was the only person from all the places I contacted to start getting a feel for hot tub costs etc. that just answered me and gave me some kind of real idea of cost and answered all my questions I had before actually heading out to get a hot tub. So we picked going to Recreation Unlimited specifically because she was so helpful and everything else fell into place and went great!

Nathan Henricks

20:52 01 Apr 21

I cant say enough about the Customer Care this Team at Recreation Unlimited has shown us. They were patient and were with me every step of the way while making our decision on a Trampoline and Goalsetter Basketball Hoop. When I had Questions, they answered them extremely quickly and they are extremely knowledgeable as well. Even though I had done research, there was some data I couldn't find, they were still there to answer those questions as well. When in doubt seek Recreation Unlimited out. You cant find better pricing either. I cant wait to get our equipment.I would like to give a big shout-out to Alicia, Micaela for putting my order together and Jackie for staying with me on the phone while the store was probably closed.

Rob Robeson

21:58 06 Mar 21

Recreation Unlimited is the absolute go to place for basketball hoops, trampolines, and playsets. I have been buying from them for several years and find they have a very helpful staff, an amazing showroom, and the highest equipment from brands like Goalrilla, Spring Free, and Woodplay. Their installation teams have been fantastic to work with as well.

Deborah True

22:15 18 Feb 21

Purchased a Funshine Swing for my granddaughters for Christmas. They love it!The folks at Recreation Unlimited were extremely helpful when I called to order and accommodated my schedule to pick it up at their showroom.

Michael West

21:18 12 Feb 21

Jackie was great to work with. We had looked in our area (2 hours away) and couldn’t find anything we really liked. An online search led us to Recreation Unlimited. Searching their website led us to the Enamour Spa in the Fantasy line. A couple of phone calls to ensure it was what we were interested in and we were ready to buy. We actually did all the paperwork through email and did not actually visit their location until the day we picked up the spa. Being 2 hours away was outside their delivery area but the spa itself was really easy to move an set up. We were in it the next night. Will recommend both Jackie & Recreation Unlimited to anyone interested in a new spa.

Steven Hise

17:06 05 Feb 21

I purchased a 60" Goalrilla basketball goal on December 30, 2020. At the time of purchase, they walked me through the installation requirements and told me the installation team would be in touch to setup an installation date. Cierra was in touch the first business day of the new year to setup an installation time. The installers arrived for the install on time (actually, a few minutes early) to install the base. They were gone in less than 30 minutes. The base was perfectly level (not that perfect is required). You need to be at your house to confirm location of the base but once they start digging you do not need to be home. You need to have a place for the dirt to be dumped. Recreation Unlimited also arranged for the utilities to be marked prior to base installation.The base needs to cure after the install. Two days after the base install, Cierra called to inform me when the goal would be installed. The installers arrived on the day Cierra told me they would arrive. You do not need to be home when the goal is installed. I was home when the goal was installed but they arrived, installed and left so quickly, I did not even notice they had arrived. Fast and efficient.Everything they said would happen happened and happened on time. Form start to finish, the process was quick and efficient. The goal is amazing. I almost bought a 54" backboard but ended up buying a 60" backboard and I am happy I did. The goal can be adjusted from 7.5 feet to 10 feet. The crank is smooth and you can go from 10 feet to 7.5 feet in about 90 seconds.If you are looking for a basketball goal to be installed you came to the right place - Recreation Unlimited. The grandchildren love it and I wish I had done it a long time ago.

Kelly Maltese Tsai

16:12 02 Feb 21

Customer service is great! Linzi responded to my email within hours of my inquiry and we got my order placed over the phone the same day. I ordered a Springfree trampoline hoop that was unavailable in my home state and they shipped it to me for only $10. Another store in Florida had told me it would be $99 to ship the same item. You can definitely count on Recreation Unlimited for excellent service and fair prices.

steve sutherland

14:21 27 Jan 21

Wasted two weeks, only to tell me they only service two brands of spas, which didn’t include mine. Seems like that could have been flushed on during the initial phone call. Then I had follow up question for Alicia, and she simply neglected to respond. Incredibly unhelpful and wasted my time. I’d give zero stars if it was an option. Explore other options

Chase Elliott

18:37 18 Jan 21

We purchased a spa from RU in early October. Because of Covid, the model we originally purchased was delayed by many weeks. Linzi and Alicia were so kind and understanding through our waiting. So much so that they found us a spa that they had on the floor, in stock that could be delivered before our hoped for date, Thanksgiving! They got to work and sure enough, we had an installed spa, up to temp with balance chemicals by Wednesday evening, the day BEFORE Thanksgiving. We love our new spa; it's exactly what we wanted. Huge shout out to both Linzi and GM, Alicia for getting us taken care of and dealing with the chaos of the truck sale! Many things out of their control (manufacturing/shipping dates, truck deliveries, etc.). However, they found what they could control and worked their hardest to get their customers taken care of. If you are looking for a spa or anything related, give Linzi a call. I trust she will work to get you exactly what you are looking for! Thank you Recreation Unlimited team!!

Indiana Notary Public

02:15 17 Jan 21

Helpful & Friendly Staff and High Quality Products.

J JJ

19:16 13 Jan 21

We LOVE our new shed from Recreation Unlimited! We chose a custom build-on-site due to space constraints in our back yard. The craftsmanship was excellent and working with the company was a breeze. They are very attention and pay attention to details. I would highly recommend!

Cody Summers

15:45 13 Jan 21

The sales team was great to work with through the entire process which was mad a difficult process because of the pandemic but we ended up with an excellent spa. Overall experience was very good. Highly recommend!

Marc Kellams

18:48 08 Jan 21

Professional, prompt, friendly, and helpful. A great transaction.

Steve Grossi

15:29 20 Dec 20

Recreation Unlimited was great: the saleswoman helped us choose the perfect playset for our kids, and the installers helped us choose the right place for it and explained everything we needed to know. We're very happy with our purchase.

Katie Jensen

21:28 17 Dec 20

I have purchased a basketball goal and a trampoline from Recreation Unlimited. They have been great to work with on both purchases. Very easy to schedule and get setup even during busy holiday months. Thank you!

Bob Tomlinson

14:07 14 Dec 20

Recreation Unlimited did an amazing job building our shed. We would highly recommend them to anyone looking for a shed for their property.

Game man Memes

02:54 14 Dec 20

We purchased a 10x12 shed over this past summer. It was clearly the best built shed on the market. We are extremely satisfied and would highly recommend Recreation Unlimited.

Michael Farrell

16:36 10 Dec 20

Awesome experience, especially during COVID-19.

amanda gross

13:35 20 Nov 20

We LOVE our new shed!!The delivery was seamless... and extremely impressive. We couldn’t believe only one guy was doing it!Please share with the building crew that the construction is impeccable. My dad is extremely “particular” when it comes to construction as he usually does the work himself. He is SO impressed with the craftsmanship!Thank you again for all of your help. Working with you guys has been wonderful.

John Biggerstaff

13:26 09 Nov 20

I purchased a shed from Recreation Unlimited, great service and the delivery was excellent. This was a great experience from start to finish.This also lead me back to them to have a bar built by the swimming pool, this thing turned out Great. Again, everything was great from start to finish. Great follow up and made adjustments that I wanted, Don't worry about how it will be delivered, They have this down and know what they are doing.Don't bother spending your time shopping around, go to Recreation Unlimited.Thank you to the whole team.John and Lisa Biggerstaff

See all reviews Write a review