Recreation Unlimited
4.8
Based on 338 reviews
When going to look at Hot Tubs at Recreation Unlimited we were met by Micaela she was very helpful and very informative helping us buying our new Cal Spa. Delivery was very good and the install was very efficient and he was very helpful . We are very Happy with the service that we received and would recommend to anyone looking for a Hot Tub.
Greg Steiner
Greg Steiner
We just bought our hot tub here. We were delighted with the sales process, the service, quality of product and the speed/professionalism of delivery and installation. We really enjoy our new hot tub.
Aaron Gotway
Aaron Gotway
They are always attentive to customers as they come in. Good selection of hot tubs.
Tom H
Tom H
We had a very good experience in buying our new hot tub, we love it! my only complaint was in the delivery time. We were told 2-4 weeks and it was 6+ weeks. Other than that everything was great! Thank you so much!
Cindy Nichols
Cindy Nichols
We love our hot tub and experience with recreations unlimited. We had William as a salesperson and he answered all of our questions and concerns we had before and after purchasing. I would definitely recommend using recreations unlimited.
Sunny Sizelove
Sunny Sizelove
I had the best experience. I had looked on their website at the spas they offered. Then sent an email about pricing. My email was answered the next day, as I was sending emails at like midnight the day before. Ciera got me a quote and invited me to visit. Went in to visit the next day and they had some specials going on... so I purchased my spa for my birthday, which happened to be the day I went into the showroom. Ciera answered all of my questions and I had a lot as a first time buyer. She was very patient and kind as I had my 2 year old with me. And was great on follow up! I love my spa... it was the best birthday present ever!!!
Candyce H
Candyce H
We are so pleased with our hot tub purchase. Choosing one was difficult because the show room has so many to choose from. Sheila who helped us pick the one for us was great and did not pressure us at all. Mike came to our home to make sure everything was ready to go for delivery. The delivery team was able to get it through our fence no problem and Ryan installed and explained everything. Cant wait to enjoy our new Caldera spa! We put off getting a hot tub for awhile and are so happy we went with Rec Unlimited. I would recommend to everyone I know.
Larry Black
Larry Black
I purchased a spa from Recreation Unlimited in 2017 and a pre-fab garden shed in 2018. The quality of both products is excellent. The customer service was equally excellent. Highly recommended!
Larry DeGan
Larry DeGan
Recreation Unlimited is a great place to shop for you Spa. We had a few requirements we wanted and the sales person was very helpful in helping us pick out the perfect Spa for us. Great selection, friendly service, and good prices too.
tdesser33
tdesser33
Have gotten multiple items from Recreation Unlimited over the years (play set/basketball hoop) and recently added a CalSpa hot tub. The purchasing experience was wonderful and they had a great recommendation for the electrician for the install. The install team was helpful and complete and was seamless into a complicated location.Would absolutely use Recreation Unlimited again!
Timothy Imler, M.D.
Timothy Imler, M.D.
Recreation Unlimited is a great company to work with. I spent months researching and shopping for a therapeutic hot tub for a very small space. My contact and sales representative Jackie Santucci was there for me every step of the way. She answered all my questions and provided guidance throughout the process. In addition, they provided an expert delivery and set up team to make my special day go perfectly. The prices at Recreation Unlimited were far lower than any of the competitors and the level of customer service was best. I highly recommend Recreation Unlimited!
Alessandra Ferrerio
Alessandra Ferrerio
William was a great salesman and even though we are located out of their usual geographic area, the installation team arrived right on time, knew what they were doing, removed the old unit quickly and set the new unit in place. The installation team was followed by the electrical hookup person who also installed the cover removal mechanism and briefed us on chemical procedures and got us up and running. The install team arrived at 8:40am and we were using the hot tub that afternoon despite heavy thinderstorms during the day when work had to be stopped. Very pleased with entire experience with Recreation Unlimiited. Also, very impressed with the 832 unit.Bob Jacko
Robert Jacko
Robert Jacko
Great experience. Purchased a hot tub and swim spa. Staff was informative and helpful and quick to respond to questions or updates for info. Nice selection in the showroom and the ability to order whatever you might need.
Christopher Cage
Christopher Cage
Great experience all the way through. Salesman was informative but didn’t pressure us. He gave us the space when we needed it to make a decision.Install was professional, went exactly as expected. Even the electrician they recommended was great.Above all, we feel like we got a great tub for a great deal!
SLAVEN Franic
SLAVEN Franic
Ciera was helpful in our purchase decision and follow up. The installers were great in working with us in the placement and providing basic instruction on operating the hot tub and maintaining it.
Jim Dawson
Jim Dawson
Sheila, sales person was great, followed up in a timely manner. Tight area to put hot tub, installation team did a great job too.
Eva Chaffin
Eva Chaffin
The sales process for buying a hot tub was seamless, and the sales associate was very knowledgable about her product.Delivery and installation was prompt and done correctly. Upon delivery, one of the gentleman performing the install pointed out the the hot tub cabinet was damaged and that he would inform his superiors. They were out the next day to replace a corner at no charge, and no hassle to me.Highly satisfied with this company and its products. I would definitely recommend this to anyone in the Indianapolis area to give them a chance to earn your business!
Michael Shuttz
Michael Shuttz
Surprised my husband for his 50th birthday with a hot tub! Jackie and her team went above and beyond to help me pull off this awesome surprise! If you are looking to buy from someone who will care and not try to just "sell" you, this is the place! I had never made a large purchase like this before without my husband having some input...not to mention the help with finding an electrician and making sure my deck was sound! A+++ service!
Mindy Stegall
Mindy Stegall
Recreation Unlimited worked with me to design and deliver a nice 8x12 shed for my yard. The design options fit great with my existing structures and had a lot of variety to be able to do so. Sheila was patient, explained all the options answered my questions in a timely manner and provided details when needed. The site inspection was timely on arrival and explained site pick very well. Delivery went smooth, had a delay due to weather, nothing that Recreation Unlimited could control. They stayed in contact for delivery date and called to notify me of completion of delivery. All in all In was a positive experience. The shed itself fits right in, looks great and has plenty of usability. Just a note for taller people, the loft is at about 6’, same as the sidewall height which is clearly listed in all the designs. It’s a great space for my yard storage and looking forward to organizing it as the weather warms up a bit!
Edward Kelleher
Edward Kelleher
I bought a hot tub from Recreation Unlimited and was very happy with the whole experience from my first contact with them to the installation. They were extremely patient with me when it came to the delivery date and stayed in touch through the whole process.
Jenny Collins
Jenny Collins
My wife and I bought a Caldera Hot Tub from Recreation Unlimited and we are very happy with it. Alex was very knowledgeable and helpful in helping us chose a Hot Tub. The installation crew was very professional and worked well in setting up the tub. We would recommend Recreation Unlimited to anyone looking for a Hot Tub.
Phil Werking
Phil Werking
My wife and I recently bought our latest Hot Tub from Recreation Unlimited and we could not be more pleased with product and the sales experience. From our sales person, William, to the expert installation by Ryan we were extremely pleased. They were both knowledge able and easy to work with. We have had a Watkins Hot Tub product for 30 years and firmly believe they are the best on the market. Combining the product and the sales/service experience was a winner for us. Thank you Guy's
wanda haneline
wanda haneline
We are hot tub novices but knew we were in great hands with Jackie. She spent a lot of time with us & helped us find the perfect one for our needs. There was a lot of follow up too to assure we were 100% satisfied! I called a year later to get a Goalrilla bball hoop as a father’s day present. They knew what I needed & we took care of everything over the phone. Rec Unlmtd is THE BEST for selection, price, installation, & service!
Robon Donaldson
Robon Donaldson
A great day experience. William was a very attentive and thorough sales professional. If you looked my for a quality hot tub and a good customer experience, I highly recommend Recreation Unlimited.
Jeff Ray
Jeff Ray
I had a very nice experience with Cierra and Recreational Unlimited. We purchased a hot tub with them and there prices were very competitive and slightly under cost of their competitors. They installed our hot tub 1 1/2 weeks after our purchase. The set up crew was helpful in explaining maintenance. I would definitely use them again.
Pam Alford
Pam Alford
We went to Recreation Unlimited because the spa we'd purchased from another company was leaking. The first visit was to ask questions about repairing the leak. Mike Green took the time to explain to us the procedure that is used to find and repair a leak. He also gave us an indication of the the cost to repair. We checked around with two other companies who do repairs to ensure that the price range was accurate. It was.We worked out an agreement with our original spa company so that we could return the damaged one. We then purchased a new spa from Recreation Unlimited. The entire transaction from browsing models in the showroom, to making the purchase and getting the spa delivered couldn't have been easier nor could Jackie and Mike have been any more helpful.The bottom line is that we love the deal we got and the helpful and knowledgable staff at Recreation Unlimited and would definitely recommend them.
Peter Kaikko
Peter Kaikko
Installation techs were extremely professional and particular in their work. They spend a good deal of time explaining our hot tub to us both feature wise and how to treat the water with chemicals. They were friendly and helpful.
todhunter5
todhunter5
We had a great experience. Had no idea the difference in the basketball goals and they were very patient and explained everything very clearly. We never felt pressured to buy a more expensive goal. The only downside was that we had to wait 4 weeks until the concrete could be done and then the goal showed up a week later. But all in all, we will definitely be back for a playset or hot tub or to upgrade our goal in the future!
Megan Hackman
Megan Hackman
Purchased a hot tub 6/10/17. Sales person was great to work with. They called one day later to set up delivery. Delivery was on time. The crew did set up and trained me on how to take care of the hot tub. They were knowledgeable, polite, and respectful to our property and us. Great people to work with.
Rick Hayes
Rick Hayes
Enjoying the hot tub very much. Took several days to get the chemicals in balance but good to go now. Mike & the two Ryans did an excellent job of installing and explaining the operation. Thanks to all of you.
Mark Riggs
Mark Riggs
We are longtime hot tub owners that for the first time made a hot tub purchase at Recreation Unlimited last Fall. Our initial purchase of a Cal Spa did not prove to be a favorable choice even though our previous spa was a Cal Spa and had virtually no problems through 13 years of ownership. After experiencing multiple problems over the first several months with the new Cal Spa model (no fault of Rec Unlimited staff) we were offered the option of replacing the Spa with a Caldera model. The group at Recreation Unlimited was very understanding and sympathetic to our negative Cal Spa experience. Long story short, we now have the replacement spa and absolutely love it! The entire staff of Recreation Unlimited is to be commended on the entire process. Jackie in Sales, Mike in Technical Services and the Management staff were very professional and absolutely great to work through this issue. As a result, we are now a customer for life. Highly Recommend!
Larry M
Larry M
Wonderful experience with an expert staff. Great local business. Thank you for making buying a hot tub fun & easy!
Sarah Sulfridge
Sarah Sulfridge
I bought one of their Cal Spas hot tubs. Oh WOW, what an amazing experience. It looks absolutely amazing in my backyard. The design these hot tubs have is something of another world, as I do believe they think of everything that will make the person using them feel great after using them.I've had mine for about a week and they're relaxing, and take away all your stress. There hasn't been any issues with the hot tubs at all, and the staff service was very great when I was there picking out what I wanted to buy. They communicate with you, and make sure you leave there happy with your purchase.
V. Cabreja
V. Cabreja

When You Choose Recreation Unlimited You Also Get…

Great Customer Service

Exceptional
Customer Service

Large Variety:
Over 60 Spa Models

Free Hot Tub Delivery

Free Delivery,
Great Warranties, & More